Privacy Policy

Thank you for choosing Sustain+ ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect the following information when you use our website or services:

We only collect information necessary to deliver and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide bin-cleaning services
• Communicate regarding bookings, reminders, or updates
• Respond to enquiries
• Improve our website and service offerings
• Process payments
• Maintain safety and security

We do not sell your data to third parties.

3. Sharing Your Information

We may share your information with:

• Service providers assisting in operations (e.g., SMS/Email tools)
• Payment processors
• Legal authorities when required by law

All third parties follow strict data protection requirements.

4. Data Security

We take reasonable steps to protect your information:

• Encrypted communication
• Secure data storage
• Limited access controls

However, no online system is 100% secure.

5. Your Rights

You may:

• Request access to your personal data
• Request correction of your details
• Request deletion of your data
• Withdraw consent for communication

To exercise these rights, contact us at:

6. Retention of Data

We keep personal data only for as long as necessary:

• Active clients: data is stored for service continuity
• Past clients: data retained for legal, billing, and audit purposes

7. Children's Privacy

Our service is not intended for users under the age of 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.